Informativa sulle spedizioni
Shipping Policy
Order Processing
Orders are typically prepared and processed within 3 to 5 business days. Please note that we do not process or ship orders on weekends or public holidays.
During busy periods or promotional events, processing times may be slightly extended due to increased order volume. If your order experiences an unexpected delay, we will notify you by email with the latest update.
Shipping Rates & Estimated Delivery
We offer free shipping on all orders, unless otherwise stated.
Estimated delivery timeframes:
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United States & Canada: 7–15 business days
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United Kingdom & Europe: 8–20 business days
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Australia & New Zealand: 8–15 business days
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All Other Countries: 10–20 business days
Please be aware that delivery estimates may vary depending on your location, local postal services, customs clearance, and other factors beyond our control.
Tracking Your Order
Once your order has been shipped, you can use the tracking information provided to monitor your package until it reaches its destination.
Customs, Duties & Taxes
Venzio is not responsible for customs duties, import taxes, or any additional fees that may be charged by your country's customs authorities.
Any charges incurred during or after shipment are the responsibility of the customer.
Shipping Address Accuracy
Please verify that your shipping address is correct and complete before submitting your order.
If an order is returned because of an incorrect or incomplete address provided by the customer, any additional shipping costs required to resend the package will be the customer's responsibility.
Lost or Damaged Shipments
If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date at contact@venzio.shop.
Our support team will investigate the issue and work with you to reach the best possible resolution as quickly as possible.